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Charge 3 blank screen

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‎05-09-2020 15:27 - last edited on ‎09-17-2020 09:38 by

‎05-09-2020 15:27 - last edited on ‎09-17-2020 09:38 by

I have tried several times and my Charge 3 has not synced for several hours. I tried resetting several times and all it will do is vibrate. Cannot access my clock face to change, since the device is not showing. Suggestions. I have also turned phone on and off and did the same with Bluetooth. Noted that my Charge 3 is no longer paired with my phone. Still looking for suggestions.

 

 

Moderator Edit: Clarified subject

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‎07-23-2020 06:50

‎07-23-2020 06:50

It's great to see you around, @Ryuu456.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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