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Charge 3 blank screen

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‎05-12-2020 23:14 - last edited on ‎09-28-2020 07:07 by Moderator Alum

‎05-12-2020 23:14 - last edited on ‎09-28-2020 07:07 by Moderator Alum

Hiya. My Charge 3 has got loads of issues at the moment.

1. 6 black lines across the screen

2. It won't sync and is losing time

3. And now the screen is black and won't show anything.

I've tried all the different resets, deleting the device and repairing it, deleting the app and restating it. Please help!

 

 

Moderator Edit: Clarified subject

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‎09-28-2020 07:08

‎09-28-2020 07:08

Welcome to the Community, @Biglora.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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