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Charge 3 blank screen

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‎05-23-2020 19:35 - last edited on ‎09-16-2020 19:47 by

‎05-23-2020 19:35 - last edited on ‎09-16-2020 19:47 by

My Fitbit display screen is dead. I’ve tried the advice on these forums of rebooting (plug in, hold button for 15 sec, unplug and plug in again) and suggestions to change the watch to a different display. None of these solutions work...what next? Tracking still works but I have to retrieve information through the App

 

 

Moderator Edit: Clarified subject

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‎09-09-2020 09:20

‎09-09-2020 09:20

It's great to welcome you, @amandav0654.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that a case was opened on your behalf. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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