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Charge 3 blank screen

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Screen is unresponsive and it won’t charge syncs just fine. I’ve tried restarting but nothing happens when I hold the button down on the side...the screen goes black but I don’t see the smiley face. How do I fix this?

 

 

Moderator Edit: Clarified subject

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Welcome to the Community, @Victor.f.

 

Thanks for troubleshooting this display issue. If your tracker's screen is blank, I recommend taking a look at this post and follow the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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