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Charge 3 blank screen

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‎06-15-2020 12:24 - last edited on ‎09-16-2020 10:19 by Fitbit Moderator

‎06-15-2020 12:24 - last edited on ‎09-16-2020 10:19 by Fitbit Moderator

I have a Fitbit Charge 3 the screen went dim last week but yesterday it went totally blank and I’ve tried restarting but hasn’t worked. I’ve only had it a year. Also someone has changed my email address on my account Fitbit account I’ve tried to change it but it won’t let me. 

 

 

Moderator Edit: Clarified subject

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‎08-31-2020 09:42

‎08-31-2020 09:42

It's great to see you around, @SunsetRunner.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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