07-20-2020
22:33
- last edited on
09-15-2020
13:23
by
MatthewFitbit
07-20-2020
22:33
- last edited on
09-15-2020
13:23
by
MatthewFitbit
Screen is blank
Moderator Edit: Clarified subject
07-21-2020 07:53 - edited 11-03-2023 17:09
07-21-2020 07:53 - edited 11-03-2023 17:09
Hi there @Jeaniebabe, thanks for stopping by and for the details provided about your Charge 3's screen that went blank.
I've seen that you contacted our Twitter Support who has already created a support case on your behalf to get in touch with our Support Team about this regards. Please stay tuned to your inbox, someone will reach out to you to continue assisting you. Note that we may take a bit long to get back to you due to the recent events affecting our operations.
We hope your issue is solved soon.
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