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Charge 3 blank screen

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‎07-27-2020 21:35 - last edited on ‎09-15-2020 13:06 by Fitbit Moderator

‎07-27-2020 21:35 - last edited on ‎09-15-2020 13:06 by Fitbit Moderator

My screen initially had black lines through it, leaving me unable to ready anything on it. Last week, my screen went black. I have tried restarting it several times, but nothing is working; and it is not always syncing. 

This is my second Fitbit that I’ve had for 1.6 years when when a problem appears. I will have to say that this is very discouraging and I’m ready to move on to another product. Anyone else have this problem and have any luck fixing it?

 

 

Moderator Edit: Clarified subject

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‎08-03-2020 08:47 - last edited on ‎05-13-2025 04:44 by Fitbit Moderator

‎08-03-2020 08:47 - last edited on ‎05-13-2025 04:44 by Fitbit Moderator

Welcome to the Community, @LiveToWalk.

I understand how are you feeling and appreciate all the efforts in trying to fix this display issue. If your tracker isn't turning on, I recommend taking a look at this post and follow the instructions provided there.

Let me know how it goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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