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Charge 3 blank screen

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‎07-29-2020 05:32 - last edited on ‎09-23-2020 11:19 by Moderator Alum

‎07-29-2020 05:32 - last edited on ‎09-23-2020 11:19 by Moderator Alum

My Charge 3 went unused for a while and when I went to charge it, the screen goes black. I tried to restart, it vibrates but still has the black screen. Any tips on how to make it work again?

 

 

Moderator Edit: Clarified subject

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‎09-23-2020 11:20 - last edited on ‎11-06-2025 09:08 by Fitbit Moderator

‎09-23-2020 11:20 - last edited on ‎11-06-2025 09:08 by Fitbit Moderator

Welcome to the Forums, @ThelmaPDuek.

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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