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Charge 3 blank screen

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My Charge 3 like many others have posted has gone blank. I have tried the two restart methods and changing the clock face. Nothing has worked. 

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @gretlarson.

 

I am sorry to hear your Charge 3 has gone blank. Thanks for trying to resolve this and I am here to help. Since the steps you tried didn't work, I've gone ahead and escalated your case to our Support team, for them to take a deeper look at this. Please keep an eye on your inbox. 

 

I'll be around if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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