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Charge 3 screen is missing pixel lines

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‎10-12-2020 10:07 - last edited on ‎10-13-2020 07:24 by Fitbit Moderator

‎10-12-2020 10:07 - last edited on ‎10-13-2020 07:24 by Fitbit Moderator

Hi,

  • There are several dead pixel lines on my Fitbit charge 3 screen and those are increasing day by day. I tried by restating my charge 3 but the problem remains still. Please help me.

 

Moderator edit: updated subject for clarity

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‎10-13-2020 07:21

‎10-13-2020 07:21

Hi @Piuc3, welcome to our Fitbit Community. I'd like to follow up and help you with your Charge 3 since the screen is missing pixel lines. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

Please try changing the clock face to one developed by Fitbit, not a third party clock face and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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