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Charge 3 blank screen

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‎12-10-2020 07:40 - last edited on ‎12-10-2020 10:04 by Moderator Alum

‎12-10-2020 07:40 - last edited on ‎12-10-2020 10:04 by Moderator Alum

My charge 3 has a black screen and wont display anything. The watch vibrates but that's it. I have tried to change the clock face. It will vibrate but the screen stays black. I put the watch on the charger and held the side button, it vibrates the screen is still black.

 

 

Moderator Edit: Clarified subject

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‎12-10-2020 10:06 - last edited on ‎05-12-2025 06:54 by Fitbit Moderator

‎12-10-2020 10:06 - last edited on ‎05-12-2025 06:54 by Fitbit Moderator

It's great to welcome you, @KLM07.

Thanks for troubleshooting this display issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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