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Charge 3 blank screen

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‎07-17-2024 21:32 - last edited on ‎07-18-2024 09:07 by Fitbit Moderator

‎07-17-2024 21:32 - last edited on ‎07-18-2024 09:07 by Fitbit Moderator

My charge 3 isn't working. It charged, and is connected to my car phone, but there is no display, even after attempting to restart and changing the clock face.

Help! 🙂

Moderator Edit: Clarified subject

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‎07-19-2024 06:08

‎07-19-2024 06:08

Welcome to the forums @DianaIvy.

Thank you for sharing the inquiry regarding your Charge 3. Sorry to know the difficulty that you are having with the device.

Please confirm that you have performed the restart as instructed in this help article specifically for Charge 3:

How do I restart my Fitbit device?.

 

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