02-10-2020
04:54
- last edited on
09-22-2020
14:19
by
MatthewFitbit
02-10-2020
04:54
- last edited on
09-22-2020
14:19
by
MatthewFitbit
Can anyone recommend a good quality aftermarket strap for a fitbit charge 3? the original straps are absolute rubbish IMO
Moderator edit: updated subject for clarity
02-11-2020 06:03 - edited 05-10-2024 05:34
02-11-2020 06:03 - edited 05-10-2024 05:34
Hi there @Gordy1, thanks for stopping by. I understand how are you feeling and appreciate the feedback provided towards the Fitbit Charge 3 wristbands.
I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon!
Let me know if there's anything else I may do to help you.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
02-14-2020 04:22
02-14-2020 04:22
I received correspondence from fitbit by email... they got my name wrong for a start so whoever Alana is I hope you got sorted 🙂 Part of my email in reply "I have had my charge 3 since October 2018 and now looking to replace my 3rd strap, 2 failed on the buckle fastening and 1 failure on the holes for the buckle, all 3 straps have been thrown away and I received another make of strap yesterday from ebay as not going to spend silly money on the poor quality straps from fitbit anymore, I am 69 yrs old and due to a heart attack in August 2018 I am not very active so how a sports watch strap cannot last very long on me is beyond believe, I bought my fitbit to keep track of my heart rate and oxygen levels but so far only heart rate works which is very disappointing to say the least." I also said the straps that failed had been thrown in the bin but not sure if they understand what I am saying as they asked again for photos of the damage..... so my question is still the same, does anyone know of aftermarket straps that are any good? I have 2 now that I am trying which cost a fraction of the fitbit ones so fingers crossed they are better.