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Charge 3 button isn't working

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‎04-17-2020 16:03 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

‎04-17-2020 16:03 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

Just got this today (new to Fitbit) and the button doesn’t seem to work on it. Is it more of a sensor and should vibrate? It seemed to be OK earlier then all of a sudden has stopped working. Does this suggest this is probably faulty?

thank you 

 

 

Moderator edit: subject

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‎05-01-2020 04:44

‎05-01-2020 04:44

Welcome to the Community, @Robs03.

 

I am sorry for the delay in response. If your Charge 3 button isn't working, I recommend restarting the unit by following the instructions provided in the help article: How do I restart my Fitbit device?.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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