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Charge 3 clock face changed spontaneously

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‎06-28-2019 12:44 - last edited on ‎11-17-2020 10:55 by Fitbit Moderator

‎06-28-2019 12:44 - last edited on ‎11-17-2020 10:55 by Fitbit Moderator

Does anyone know why my clock face changed, when I hadn't changed it myself? I hadn't done an update recently and was just wearing my Fitbit as usual, and the clock face spontaneously changed.

 

 

Moderator edit: updated subject for clarity

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‎06-29-2019 09:34 - edited ‎06-06-2024 12:05

‎06-29-2019 09:34 - edited ‎06-06-2024 12:05

Hello there @Jessicajil, it's nice to see you around! 

Regarding your question, we are not sure what might have caused this, but we would expect this to be a one glitch and I would ask you to keep an eye on your Charge 3, and in the case this happens again, please let me know and I will be glad to further investigate.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-29-2019 09:34 - edited ‎06-06-2024 12:05

‎06-29-2019 09:34 - edited ‎06-06-2024 12:05

Hello there @Jessicajil, it's nice to see you around! 

Regarding your question, we are not sure what might have caused this, but we would expect this to be a one glitch and I would ask you to keep an eye on your Charge 3, and in the case this happens again, please let me know and I will be glad to further investigate.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎11-10-2020 12:14

‎11-10-2020 12:14

affects me as well.  It's very annoying!

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