How do I receive snapchat notifications on Charge 3?

[AvieLing]

I just got the charge 3, and have synced it with my phone, set up the app, and all that good stuff.

However, during this process, I've received many snap notifications, and yet none have shown up on my fitbit

I've read other posts asking about this, and have tried all I could find - restarting the device, turning off bluetooth, that sort  of thing - and it has not worked yet. 

I'd really love to get snapchat notifications ^^

Thank you for your time!

Moderator edit: updated subject for clarity

[MarreFitbit · Accepted solution]

Welcome on board @AvieLing! Thanks so much for taking the time to troubleshoot the issue with your notifications. Nice way to go!

Fitbit Charge 3, Fitbit Ionic, and Fitbit Versa receive notifications while your phone is in Do Not Disturb, Quiet hours, or Driving mode, but your device won’t vibrate or wake the screen. To view notifications, swipe down from the clock screen.

If you've done all the steps suggested at: My Fitbit device isn't receiving notifications from my phone. I'd recommend setting up your notifications again:

1. 1. Go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device.
   2. Open the Fitbit app 
   3. Tap on Account > Charge 3 > Notifications
   4. When a pop-up with a "Bluetooth Pairing Required" message, tap on Set Up and continue.
   5. A new "Bluetooth Pairing Request" will appear, tap on Pair to continue
   6. Once in the Notifications menu, enable the ones you'd like to receive. 
   7. Go to your phone Settings > Notifications > Fitbit and make sure the following is enabled:
      • Make sure there is a check mark next to "Preview Message"

Let me know if there's anything else I may do to assist you with.

[AvieLing]

Thank you! I was able to do it with that 😄

[MarreFitbit]

Awesome @AvieLing! I'm glad to her you were able to set up your Snapchat notifications after following the steps suggested. 

I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted.

Have a nice day! 

[Vivbez]

Done that... everything... still doesn’t work for me

[Criswj]

I receive notification from snap but can't do a quick response. Just gives me an arrow and cell phone picture. I have a Android s8 is there a setting I need to change?