help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 connected GPS less accurate

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-18-2021 12:34

‎09-18-2021 12:34

The two attached images are screenshots of the same charge 3 connected to the same iPhone 11 running the same parkrun. You can clearly see that there is a drop in accuracy. Location services in Apple are set to always and precise location. The smooth one is pre-covid, the lumpy one is this month. What has caused the issue and how can I fix it.

 

261C501F-9A8D-4D1A-BD22-DA126D9A322E.pngFB4832C1-A980-4FC4-A03C-88EFD6FF5F79.png

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-19-2021 19:13 - edited ‎09-19-2021 19:16

‎09-19-2021 19:13 - edited ‎09-19-2021 19:16

Welcome to the Fitbit Community, @Moonwolf.

 

Thank you for the information provided.

 

There are some factors that can affect connected GPS. I would recommend restarting your Fitbit Charge 3 by following these instructions.

 

In addition, you can find useful recommendations to get more accurate GPS readings in this article in the menu "Why isn't GPS working on my Fitbit device?".

 

Hope this helps.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

View best answer in original post

Best Answer
1 REPLY 1

‎09-19-2021 19:13 - edited ‎09-19-2021 19:16

‎09-19-2021 19:13 - edited ‎09-19-2021 19:16

Welcome to the Fitbit Community, @Moonwolf.

 

Thank you for the information provided.

 

There are some factors that can affect connected GPS. I would recommend restarting your Fitbit Charge 3 by following these instructions.

 

In addition, you can find useful recommendations to get more accurate GPS readings in this article in the menu "Why isn't GPS working on my Fitbit device?".

 

Hope this helps.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer