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Charge 3 dark screen

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‎12-15-2022 06:19 - last edited on ‎12-15-2022 09:36 by Fitbit Moderator

‎12-15-2022 06:19 - last edited on ‎12-15-2022 09:36 by Fitbit Moderator

I’ve had my Fitbit for almost two years and the screen went dark about two weeks ago. I tried everything suggested in these forums but nothing is working and I can’t get my alarm to turn off. Is this something that happens over time? Someone please help. 

 

 

Moderator edit: updated subject for clarity. 

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‎12-17-2022 05:15

‎12-17-2022 05:15

Welcome to the Fitbit Community, @K8fo. I'm sorry to hear that your Charge 3 went dark and thank you for letting us know about that you have tried everything suggested and nothing is working.

 

Please confirm that you have tried restarting your device, the long restart and changing clock face.

 

What happens exactly with your alarm?

 

See you around. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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