07-03-2022
08:20
- last edited on
07-05-2022
09:20
by
AndreaFitbit
07-03-2022
08:20
- last edited on
07-05-2022
09:20
by
AndreaFitbit
The last few days my Charge 3 has gone crazy!! Friday it recorded my steps and sleep just fine but when I woke up Saturday morning it drained from 70% to 6%. I charged it and restarted it and throughout the day it got my steps just fine. But Saturday when went to sleep I ended up waking up early this morning to it flashing and buzzing.
That stopped and the screen went black. It only buzzed when I touched the button. Putting it in the charger did nothing and the screen stayed black. Tried to restart it but nothing changed. I chatted with support and it sounds like it is a goner....
It is no longer linked to my app and I cannot see the amount of steps I have taken. I don't want to loose my data....
It was 3 years old!
How long has the charge 3 lasted for others? Similar dying at the end?
Moderator edit: format.
07-03-2022 13:36
07-03-2022 13:36
Hi, @hikerwoman22 , your Charge 3 might be a goner, but after it has had a couple of hours on the charger, try the restart again a couple more times. You might be lucky. My Charge 3 is still going strong.
To give your Fitbit the longest life, avoid deep discharges and whenever possible keep it about 20-80% charged.
Sense, Charge 5, Inspire 2; iOS and Android