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Charge 3 display and information issues

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‎06-03-2020 16:31 - last edited on ‎11-12-2020 08:44 by Moderator Alum

‎06-03-2020 16:31 - last edited on ‎11-12-2020 08:44 by Moderator Alum

After having my Charge 3 for 2 yrs now, it's  been giving me trouble for the past 2 weeks. I noticed a line across the screen and now there's a bunch more lines. I have done the clear data under the settings and also the reboot with no luck.

 

And now it's not tracking any of my data at all. I also noticed that when i take my tracker off my wrist, the green light doesn't flash anymore. Any advice will be greatly appreciated!

 

 

Moderator Edit: Clarified subject

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‎11-12-2020 08:45

‎11-12-2020 08:45

Welcome to the Community, @Steph29.

 

Thanks for troubleshooting this display issue. I would like to know if you keep having problems with your Charge 3? If so, I recommend taking a look at this post and follow the instructions provided there.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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