07-28-2020
20:03
- last edited on
10-21-2020
11:52
by
AlejandraFitbit
07-28-2020
20:03
- last edited on
10-21-2020
11:52
by
AlejandraFitbit
Have screen lines for some time and no resetting has helped. Filed complaint in January with no answer. Now it will not synchronize and can not be located. Wife got me this as a gift and feel as if she wasted her money.
Moderator Edit: Clarified subject
10-21-2020
11:54
- last edited on
11-06-2025
08:32
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-21-2020
11:54
- last edited on
11-06-2025
08:32
by
MarreFitbit
Welcome to the Community, @Roaddogct.
I understand how are you feeling. If you are having problems with your tracker's display, I recommend following the steps provided here. Now about the syncing, follow the steps in the article: Why won't my Fitbit device sync?.
Let me know how it goes.
Best Answer