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Charge 3 display corrupted

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‎01-05-2020 13:19 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

‎01-05-2020 13:19 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

This morning my display was messed up. I restarted it and the display is still messed up. Instead of in the center my clock is over to the left. I tried selecting a new clock and it doesn’t change anything. I can’t scroll. All I can do is see the time. Help

 

 

Moderator edit: subject for clarity

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‎01-05-2020 16:23

‎01-05-2020 16:23

Contact Customer Support.

View best answer in original post

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3 REPLIES 3

‎01-05-2020 16:23

‎01-05-2020 16:23

Contact Customer Support.

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‎01-06-2020 10:41

‎01-06-2020 10:41

Welcome to the Forums, @Kdzs and @SunsetRunner, thanks for the input.

 

I appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-06-2020 20:40

In response to AlejandraFitbit

‎01-06-2020 20:40

There is no solution. They just want me to buy a new one. Well I’m not, I’m leaving fitbit

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