Charge 3 display corrupted

[Duby51]

Bottom line. My Charge 3 is less than 1 year old. It is the 2nd replacement. Because of Fitbit policy, I am not entitled to another replacement. Lines appeared horizontally making it difficult to read screen. I was offered 25% coupon for new product. Dissatisfied with fact that product lasts less than year. ALL THREE!

Moderator Edit: Clarified subject

[AlejandraFitbit]

It's great to see you here, @Duby51.

I understand how are you feeling and appreciate the feedback provided. Our limited warranty provides repair or replacement of products that have a defect while still in the warranty period.

Since your device is out of this period, and therefore is not eligible for repair or replacement, you were offered a discount to thank you for your loyalty to Fitbit. For more information about our warranty, I recommend clicking here.

Also, if you are interested in using that discount, you can check out our comparison page and look for the device that meets your needs. We thank you for being a customer and hope that the discount will help keep you in the Fitbit family.

Let me know if you need anything else.