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Charge 3 display corrupted

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‎07-20-2020 08:59 - last edited on ‎09-15-2020 13:23 by Fitbit Moderator

‎07-20-2020 08:59 - last edited on ‎09-15-2020 13:23 by Fitbit Moderator

My Fitbit Charge 3 has developed a white block in the middle of the screen - is this a fault or a software issue? I can still see the time, etc., but annoying as it’s not that old.

 

 

Moderator Edit: Clarified subject

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‎07-29-2020 11:15 - last edited on ‎05-13-2025 05:01 by Fitbit Moderator

‎07-29-2020 11:15 - last edited on ‎05-13-2025 05:01 by Fitbit Moderator

Welcome to the Community, @Lellyf29.

I understand how are you feeling regarding this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-29-2020 11:21

In response to AlejandraFitbit

‎07-29-2020 11:21

Fitbit been replaced by customer services due to fault on the screen so all good thanks for your reply


Sent from my iPhone
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