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Charge 3 display corrupted

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‎01-28-2020 17:40 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

‎01-28-2020 17:40 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

I have 2 dead lines in my display. I have restarted and tried different screens but the dead lines remain. Please help as just got the device in August 2019.

 

 

Moderator edit: subject for clarity

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‎01-29-2020 03:22

‎01-29-2020 03:22

Welcome to the Community, @KJ317.

 

Thanks for troubleshooting this display issue. Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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