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Charge 3 display corrupted

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‎04-16-2020 18:59 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

‎04-16-2020 18:59 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

There are multiple horizontal lines across my screen covering half of the face from the top down. I've tried resetting. 

 

 

Moderator edit: subject for clarity

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‎04-20-2020 11:47

‎04-20-2020 11:47

Welcome to the Community, @laniejoy.

 

I am sorry for the delay in response and appreciate all the efforts in trying to fix this display issue. I recommend taking a look at this post and make sure you have followed the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-25-2020 19:11

In response to AlejandraFitbit

‎04-25-2020 19:11

I’ve tried this multiple times but it does not work and the lines on the
screen are getting worse:(
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