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Charge 3 display corrupted

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‎04-17-2020 10:51 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

‎04-17-2020 10:51 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

Hi!

 

Recently I've noticed more black lines appearing across the screen of my Charge 3. After looking at community forums, I've seen various suggestions such as restart/changing clock faces which I've tried a few times now but nothing seems to be working. Anything else I could try?

Thanks in advance!

 

 

Moderator edit: subject for clarity

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‎04-24-2020 09:22

‎04-24-2020 09:22

It's great to see you around, @Cbc1993.

 

I am sorry for the delay in response and appreciate all the efforts in trying to fix this display issue.

 

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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