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Charge 3 display corrupted

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‎04-23-2020 04:01 - last edited on ‎09-17-2020 12:03 by Fitbit Moderator

‎04-23-2020 04:01 - last edited on ‎09-17-2020 12:03 by Fitbit Moderator

Hi, my Fitbit screen has white lines running through it. I have tried to reset it and nothing changes. This is the 3rd Fitbit I have had so far with issues.

 

 

Moderator edit: subject for clarity

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‎05-03-2020 11:45

‎05-03-2020 11:45

It's great to see you around, @SunsetRunner.

 

I am sorry for the delay in response and appreciate all the efforts in trying to fix this display issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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