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Charge 3 display corrupted

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‎05-10-2020 01:23 - last edited on ‎09-17-2020 09:38 by

‎05-10-2020 01:23 - last edited on ‎09-17-2020 09:38 by

Hi all, my Fitbit Charge 3 randomly changed screen to grey with vertical lines and has gone very dim. I have tried the long restart but hasn't worked. What do I do next? Has anyone had any joy getting theirs fixed?

Thanks.

Kirsty

 

 

Moderator Edit: Clarified subject

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‎07-23-2020 07:12

‎07-23-2020 07:12

Welcome to the Community, @Kirsty93.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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