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Charge 3 display corrupted

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‎05-10-2020 07:13 - last edited on ‎09-17-2020 09:38 by

‎05-10-2020 07:13 - last edited on ‎09-17-2020 09:38 by

This is the second Charge 3 this has happened to for me. I found and applied your user guide’s suggestion the other day and it has only gotten worse. And worse. In my panic (slight over dependency on the silly device), I ordered a Charge 4 the other day only to realize that it was a scam!

 

The lines are getting worse. I would like to return the device to you — you do not have to do anything - as I am sure you will not. I have owned so many Fitbit that I cannot count, but nothing else on the market is quite right, so I will try again and buy a Charge 4.

 

I think you had really quality control. So no silly tech person to respond — I just want an address, Thank you.

 

 

Moderator Edit: Clarified subject

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‎07-23-2020 07:23

‎07-23-2020 07:23

It's great to welcome you, @piesternj.

 

I understand how are you feeling and appreciate the feedback provided. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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