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Charge 3 display corrupted

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‎05-11-2020 12:59 - last edited on ‎09-17-2020 09:38 by

‎05-11-2020 12:59 - last edited on ‎09-17-2020 09:38 by

Hello, I’ve had lines through the screen of my Charge 3 for a few weeks. I’ve tired the options I’ve found in this forum but to date, the lines remain. Is there anything not yet published in this forum that explains and resolved this issue the Charge 3 is having? 

 

 

Moderator Edit: Clarified subject

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‎08-09-2020 08:32

‎08-09-2020 08:32

Welcome to the Community, @JulesH23.

 

Thanks for troubleshooting this display issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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