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Charge 3 display corrupted

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‎05-20-2020 13:50 - last edited on ‎09-16-2020 19:50 by

‎05-20-2020 13:50 - last edited on ‎09-16-2020 19:50 by

A couple of months ago I reported a problem with my Charge 3. First I had lines on the screen and afterwards the screen didn't work anymore. The people of Fitbit helped me very well and they gave me a new Charge 3. 

 

Now, with the new one the same things happens again. Again there are lines on the screen. So I know for sure these lines will change in a screen who's not working anymore. Maybe it's a little bug in the Charge 3?

 

Can you please help me, because I'm still really happy with Fitbit after 4 years.

 

 

Moderator Edit: Clarified subject

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‎08-10-2020 11:46

‎08-10-2020 11:46

It's great to see you here, @Anneliesvdb.

 

Thanks for your preference to our products. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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