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Charge 3 display corrupted

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‎05-31-2020 05:40 - last edited on ‎09-16-2020 19:26 by

‎05-31-2020 05:40 - last edited on ‎09-16-2020 19:26 by

I have a grainy gray and white screen on my Charge 3  that just “appeared” midday yesterday. I tried all of the troubleshooting tips and restarted/ rebooted this device multiple times and it still is grainy. I’m getting increasingly frustrated. 😩 Please help. 

 

 

Moderator Edit: Clarified subject

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‎09-09-2020 11:34 - last edited on ‎06-30-2025 07:37 by Fitbit Moderator

‎09-09-2020 11:34 - last edited on ‎06-30-2025 07:37 by Fitbit Moderator

It's great to see you here, @Moneylove76.

I understand how are you feeling and appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that a case was created on your behalf. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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