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Charge 3 display corrupted

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‎06-14-2020 09:47 - last edited on ‎11-05-2020 09:36 by Moderator Alum

‎06-14-2020 09:47 - last edited on ‎11-05-2020 09:36 by Moderator Alum

Hi, my Charge 3 has suddenly developed grey lines down the screen and is not as responsive to swiping etc. I've tried the resets mentioned on here but the problem remains. 

 

 

Moderator Edit: Clarified subject

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‎11-05-2020 09:37

‎11-05-2020 09:37

Welcome to the Community, @Esmem.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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