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Charge 3 display corrupted

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‎06-15-2020 15:00 - last edited on ‎11-05-2020 10:21 by Moderator Alum

‎06-15-2020 15:00 - last edited on ‎11-05-2020 10:21 by Moderator Alum

I got my charge 3 for Xmas last month a black line appeared at the top and the last week another has appeared at the bottom! Hope do I contact customer support as I can’t find an email or contact number anywhere?? This is obviously a massive issue as I’ve seen I’m not the only one and everyone’s has happened at the same time! Seems very strange to me! 

 

 

Moderator Edit: Clarified subject

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‎11-05-2020 10:22

‎11-05-2020 10:22

It's great to see you around, @Roxie.P.

 

I understand how are you feeling. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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