Charge 3 display corrupted

[dshe.07]

I have tried long restarting and rebooting many many times. My fitbit still shows white lines across the screen. This happened one day after i had taken it out of charge. Please help. My fitbit is under warranty until end of this month.

Moderator Edit: Clarified subject

[AlejandraFitbit · Accepted solution]

Welcome to the Community, @dshe.07.

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

[dshe.07]

Yes, I did contact them yesterday and since mine is still under warranty, i'm getting a replacement one shipped. Thanks! 🙂

[AlejandraFitbit]

Thanks for getting back, @dshe.07.

Those are great news, I am glad to hear that you will be receiving a replacement. At the moment of receiving it, you can follow the steps in the article: How do I set up my Fitbit device? to set it up.

Keep the steeping up!