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Charge 3 display corrupted

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‎11-26-2020 09:22 - last edited on ‎11-27-2020 09:54 by Moderator Alum

‎11-26-2020 09:22 - last edited on ‎11-27-2020 09:54 by Moderator Alum

I have a Charge 3 device, started with one line on the screen now i have 4. I tried changing clock face, and factory reset but nothing. Its less then one year old and very hard to check time

 

 

Moderator Edit: Clarified subject

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‎11-27-2020 09:55 - last edited on ‎07-31-2024 04:13 by Fitbit Moderator

‎11-27-2020 09:55 - last edited on ‎07-31-2024 04:13 by Fitbit Moderator

Welcome to the Community, @alexandra1991.

Thanks for troubleshooting this display issue. I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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