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Charge 3 display corrupted

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‎11-26-2020 23:19 - last edited on ‎11-27-2020 09:33 by Moderator Alum

‎11-26-2020 23:19 - last edited on ‎11-27-2020 09:33 by Moderator Alum

Hi, does anyone know how to fix black Lines on the screen of my Charge 3? It seems like there are getting more and more 😞

 

 

Moderator Edit: Clarified subject

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‎11-27-2020 09:34

‎11-27-2020 09:34

Welcome to the Community, @KellyCT.

 

If your tracker's display is corrupted, I recommend taking a look at this post and follow the instructions provided there.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎11-27-2020 22:37

In response to AlejandraFitbit

‎11-27-2020 22:37

Hi.Thanks so lucht for your help. I have tried to do what the instructions said. But the lines are still there.What else can I do?
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‎12-09-2020 07:38

In response to KellyCT

‎12-09-2020 07:38

@KellyCT thank you for troubleshooting this issue.

 

Since the issue persists I have created a ticket so our Support can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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