help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 display fading

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-25-2020 03:08

‎12-25-2020 03:08

Hi,

I bought this watch in march this year. Right now the display starts to loose brightness. I restarted the Charge 3, checked the setting mentioned in this forum ( no sleep mode, display sets to normal etc).

 

Basically it is hard to read. Compared to my old charge 2 the Charge 3 is in normal mode as bright as the charge 2 in dimmed state.

 

I am not satisfied with that quality at all. I also raised an issue at different platform, no response from Fitbit. I have no twitter account, so please forward to support.

Best 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-25-2020 15:18

‎12-25-2020 15:18

Welcome to the Fitbit Community, @Nibra88.

 

Thanks for trying to troubleshoot this issue before reaching out. I understand how you are feeling about this situation. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon.  

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes