05-14-2020
01:41
- last edited on
09-28-2020
08:05
by
AlejandraFitbit
05-14-2020
01:41
- last edited on
09-28-2020
08:05
by
AlejandraFitbit
Hi, my Charge 3 is flashing between time and notifications, cannot use screen, the green light on the back is also going mad. this has been happening for a few days, coinciding with it recording double my usual calories. I have tried both resets but it has not cured it. Any advice please? It is 8 months old
Moderator Edit: Clarified subject
09-28-2020 08:06
09-28-2020 08:06
Welcome to the Community, @markiscott.
Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.
In the meantime, let me know if you need anything else.