Charge 3 display getting dim

[Rosie118]

I have the time set at the top of the display screen along with heart rate monitor. Over the past couple of weeks the bit showing the time has been kind of shrinking so that only the middle part of the figures is visible.

Noticed this morning that there are thin black lines going across the 'heart'. It's as if eventually the complete screen will be black. I've tried resetting etc but makes no difference. The watch is 2 year sold. Has anybody got any ideas on how to fix this or is it terminal?

Many thanks

Moderator Edit: Personal info removed

[AlejandraFitbit]

It's great to see you around, @Rosie118.

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else. 

[Rosie118]

This was months ago and eventually received a replacement.

Sent from my iPad

[AlejandraFitbit]

Thanks for getting back, @Rosie118.

Those are great news, I am glad to hear that you received a replacement. If there is anything else we can help you with, do not hesitate to post it.

Happy stepping!