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Charge 3 display issue

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‎07-12-2020 22:53 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

‎07-12-2020 22:53 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

Hi

  • As of yesterday my charge 3 has been showing some display issue, The issue is from all the corners of the screen is been dark and i can only view things in middle rest everything at the corner is blur due to which half information displayed on screen is not visible. Have not done anything new with it,nor i use it while taking bath to avoid any water related issues. I tried everything from cleaning the device doing a long restart and everything still the issue is not fixed. Not sure if i have to throw it off now also it is just a year and half I am using it.
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‎07-13-2020 18:03 - edited ‎07-13-2020 18:04

‎07-13-2020 18:03 - edited ‎07-13-2020 18:04

Welcome to the Fitbit Community, @Dipjal.

 

I am sorry to hear about the display issue you're experiencing with your Charge 3. I understand that you've been taking care of your tracker, thank you for your troubleshooting efforts and the additional details. I understand how you are feeling and I am here to help. Since the steps you tried didn't help, I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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