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Charge 3 won't charge

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‎07-12-2020 03:28 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

‎07-12-2020 03:28 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

Hi, my Fitbit started acting wonky a couple of days ago, i managed to get it charged and thought it was working perfect but the charged Fitbit depleted its battery very fast (which was unusual) so i plugged it in and it depleted what was left to the battery and now i cannot get a vibration of no sort and definitely not charging, i tried all the tips listed here but still nothing!

what is left to do?

 

 

Moderator Edit: Clarified subject

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‎08-28-2020 11:54

‎08-28-2020 11:54

Welcome to the Community, @Cathyrocks.

 

Thanks for troubleshooting this battery issue. If your tracker isn't charging, I recommend taking a look at the help article: Why isn't my Fitbit device's battery charging? and make sure you have followed the instructions provided there.

 

Let me know how it goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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