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New Fitbit 3

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Only had this setup since Monday  6th July and didn't realise it stopped syncing on Wed when I noticed it wasn't updating on my phone.  Have read all the suggestions, carried out all the instructions, been driven mad wasting days on this but like others I've uninstalled, reinstalled, etc, etc.  As it's so new I really feel I'll have to send it back which is disappointed as I'd had one before but which I lost when it fell off my wrist.  If there's any magic remedy out there then please advise before I expire from frustration.

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