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Charge 3 display problem

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‎06-05-2020 02:26 - last edited on ‎09-16-2020 17:24 by Fitbit Moderator

‎06-05-2020 02:26 - last edited on ‎09-16-2020 17:24 by Fitbit Moderator

My kids bought me charge 3 last july for my birthday about 3 months after a black line appeared then a few more so checked on here for troubleshooting and done reboot several times no change. More lines have appeared it's hard to actually read display now there are that many lines. I have tried several times to ring customer support but never been able to get through. Any advice would be most welcome 

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‎06-05-2020 08:37

‎06-05-2020 08:37

@Donndonn I'm sorry to hear about your issue.  I'd recommend you contact Customer Support -- this link has a few different methods in which to contact them.  Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-05-2020 08:37

‎06-05-2020 08:37

@Donndonn I'm sorry to hear about your issue.  I'd recommend you contact Customer Support -- this link has a few different methods in which to contact them.  Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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