Charge 3 display reversed and missing pixels

[Lisalisa2]

After charging my Charge 3 this morning, the clock face became reversed! Both the time and the date (Chinese date format) are now starting from the right to left. And partially missing some pixels and lines. I tried to put back into the charging pod and pressed down the button for 8 seconds to restart, but the problem is still there. My steps are not synching either, showing zero.

Moderator edit: subject for clarity 

[Akas]

Hi 

I can understand what problems you are having... have you tried changing the time on the phone ???

if not try it and then restart your device 

and restart your tracker too

if this does not work show a Fitbit model

hope it helped!!

Akas

[LiliyaFitbit]

Welcome to the Fitbit Community, @Lisalisa2 @Akas. 

@Akas I appreciate your participation in the Forums and sharing your helpful suggestions! 

@Lisalisa2 I am sorry to hear the display on your device is reversed and missing some pixels and lines. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Just to verify, were these the restart steps that you've tried: How do I restart my Fitbit device? To resolve the syncing issue, please follow the troubleshooting instructions at Why won't my Fitbit device sync? 

If the issue persists, please confirm the model of your tracker. I will be glad to assist you further. 

Looking forward to hearing back from you.