Charge 3 does NOT last. Worthless!

[BarbBS]

Not only is it difficult to navigate the Charge 3, it doesn’t last.  I bought a Fitbit Alta in early 2016.  After 3.5 years, I decided to replace the Alta with something bigger, and that measured heart rate.  The Alta was still running strong, so I sold it to someone.  Based on my experience with the Alta, I didn’t hesitate to buy another Fitbit, so I got a Charge 3.  BIG MISTAKE!  7 months after buying the Charge 3, it stopped working.  White horizontal lines filled the now pale gray face, making it unreadable.  I worked with Fitbit’s tech assistance, and no amount of rebooting, restarting, reinstalling, or anything else would fix the problem.  So being under warranty, Fitbit replaced it.  Now, just 7 months later, the replacement has stopped working.  Fitbit will not warrant the replacement.  Basically, this means you can’t expect to get more than 7 months out of a Fitbit Charge 3.  Pathetic!

[Odyssey13]

Hi @BarbBS  the warranty in the US is one year from the date of the original device. You can read more about warranty here - click to go there. You don't get another full year of warranty on a replacement.

[julieroHB]

You are missing the point.  Why doesn’t the product last more than one year?  It’s ridiculous and am now done with Fitbit. The products are junk.