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Charge 3 does not charge

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‎08-04-2021 03:11

‎08-04-2021 03:11

Hi,

my fitbit charge 3 suddenly decided not to charge anymore…

The battery is now at zero but the device doen’t charge, no signs of life when connected to power source, no vibrations, nothing…

Any suggestion…?

Tks

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‎08-04-2021 04:02

‎08-04-2021 04:02

Hello @Luckyluca. Welcome to the community forums! 

 

Thank you for the detailed information and for any step you've followed prior to posting. At this time, I'd recommend following all the suggested tips in this help article: Why isn't my Fitbit device's battery charging?

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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