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Charge 3 doesn't keep the correct time

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‎12-08-2020 16:32 - last edited on ‎12-09-2020 03:17 by Fitbit Moderator

‎12-08-2020 16:32 - last edited on ‎12-09-2020 03:17 by Fitbit Moderator

my charge 3 won't keep time anymore. Is it dying?

 

 

Moderator edit: updated subject for clarity

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‎12-09-2020 03:16

‎12-09-2020 03:16

Hi @roxcon, welcome to our Fitbit Community. Since you mentioned that your Charge 3 doesn't keep the correct time, this may be due to a syncing issue.

 

In order to fix this issue, please follow the troubleshooting steps that are listed in this help article. After this, monitor your tracker during the next 24 hours and see if it keeps the correct time.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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