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Charge 3 exercise information inaccurate

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‎05-28-2020 10:38 - last edited on ‎10-19-2020 12:09 by Moderator Alum

‎05-28-2020 10:38 - last edited on ‎10-19-2020 12:09 by Moderator Alum

I used workout on my charge 3 this morning, started at 7:07 am and stopped at 9:07 am ...the workout details show 1 hour 21 min and 3 seconds.  if you look at the heart rate chart it shows 1hr 59 minutes and like 30 seconds....so 2 hours. The calories and steps are incorrect as well.  I tried editing the time to start and stop and it's already set at the correct time.  Just started today. 

 

 

Moderator Edit: Clarified subject

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‎10-19-2020 12:10

‎10-19-2020 12:10

It's great to see you around, @Free24.

 

I appreciate all the efforts in trying to fix this exercise issue and would like to know if you keep experiencing this problem? What troubleshoot have you tried so far?.

 

I hope to hear from you soon.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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